Find answers to common questions about bookings, verified hosts, services and becoming a Destination Host.
Daittons Destination Support connects travellers with verified local hosts who provide trusted assistance during business trips, holidays, study, relocation and everyday travel.
Browse verified hosts by destination and service category, or submit a Service Request and let SmartMatch recommend suitable hosts.
Select a suitable host, discuss your requirements and confirm the service arrangements directly with the host.
SmartMatch automatically recommends suitable verified hosts based on your destination, service requirements and preferences.
Premium Matching is a personalised service where Daittons carefully reviews your requirements and recommends the most suitable verified host for your needs.
Every host listed on Daittons Destination Support completes our verification and onboarding process, which may include identity verification, reference checks, background screening (where applicable), document verification and a suitability assessment.
All hosts on Daittons Destination Support are verified. Elite Hosts are verified hosts who have earned additional recognition for their professionalism, experience and service quality, and are identified with the Elite badge.
We are launching across selected destinations in South Africa, Zimbabwe, Zambia, Kenya and Tanzania, with more destinations being added as our network grows.
You can book arrival transfers, daily transport, personal assistants & messengers, business visitor support, accommodation support, homestay hosting, language & communication support, destination companions, remote shopping & sourcing, meet, greet & local guidance, relocation & settling-in support and local verification services.
Yes. You can communicate directly with hosts to discuss your requirements, availability and service arrangements before confirming your booking.
Visitors pay hosts directly for the services they provide. Daittons does not process or hold payments between visitors and hosts.
No. Daittons does not charge a booking commission. Any applicable fees, including Premium Matching where selected, are clearly communicated before you proceed.
Yes. You can arrange support for family members, friends, colleagues, business visitors or anyone travelling on your behalf.
Yes. You may book multiple services from one host where available, or work with different hosts depending on your needs.
Submit a Service Request and let SmartMatch or Premium Matching help you find the most suitable verified host for your requirements.
Our support team is available to assist with enquiries about destinations, bookings, service requests and general platform support.
Anyone who meets our eligibility requirements and successfully completes the verification and onboarding process may apply to become a Destination Host.
You can offer one or more approved destination support services based on your skills, experience and location.
Complete the online application, submit the required documents and complete the verification and onboarding process.
Our verification process may include identity verification, reference checks, background screening (where applicable), document verification, profile review and a suitability assessment.
Yes. All applicants pay a one-time verification fee before joining the platform. The fee covers identity verification, reference checks, background screening (where applicable), document verification, profile review, onboarding and the verification process required to maintain a trusted community.
The success of Daittons Destination Support is built on thoroughly verified hosts, giving visitors greater confidence when choosing local support.
Every host listed on Daittons Destination Support is a Verified Host and has successfully completed our verification and onboarding process.
Elite Hosts are verified hosts who have achieved additional recognition based on their experience, professionalism, service quality and platform standards. Elite Hosts are identified with the Elite badge on their profiles.
Visitors can contact you directly, submit a Service Request through SmartMatch, or be recommended by Daittons through Premium Matching.
Yes. You decide which approved service categories you want to provide.
Yes. You can update your profile, availability, photos and service information at any time.
Yes. If you regularly operate in multiple destinations, you can list all eligible cities and destinations on your profile.
Complete your profile, upload quality photos, keep your availability up to date, respondÂ
Yes. You communicate directly with visitors to discuss their requirements, availability, pricing and service arrangements before confirming a booking.
Yes. You are free to accept or decline requests based on your availability, suitability and personal schedule.
No. Daittons does not take commission on your bookings. Your earnings are 100% yours.
New hosts receive 3 months of free platform access after successfully completing verification. After the free period, hosts continue enjoying platform benefits through an affordable monthly subscription.
Visitors pay hosts directly for the services they provide. Daittons does not process or hold payments between visitors and hosts, allowing both parties to agree on suitable payment arrangements before the service is provided.
Our support team is available to assist with verification, profile management, subscriptions, bookings and general platform enquiries.
Our team is here to help with bookings, Service Requests, verification and general enquiries.
